Privacy Policy

Please read this privacy policy carefully to understand how we collect, use, and protect your personal information.

Last Updated: January 20, 2026

This Privacy Policy explains how Entigy Software Limited, a company registered in England and Wales (Company No. 07915379) with registered office at 1st Floor, 1 Holtspur Lane, Wooburn Green, High Wycombe, Buckinghamshire, HP10 0AA (“Entigy”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit our website or use our treasury management software and related services (“Services”).

We are committed to maintaining the privacy and security of your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Entigy Software Limited
Registered Address: 1st Floor, 1 Holtspur Lane, Wooburn Green, High Wycombe, Buckinghamshire, HP10 0AA
Company Number: 07915379
Email: legal@entigy.co.uk

We act as the Data Controller for the personal information processed through our website and software.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a. Information You Provide Directly

  • Name, job title, and contact details

  • Company information

  • Login credentials for accessing the software

  • Queries or correspondence sent to us

b. Information Collected Automatically

When you visit our website or use our Services:

  • IP address and device identifiers

  • Browser type and version

  • Usage data and interaction logs

  • Cookies and tracking technologies (see “Cookies” section below)

c. Software Usage Data

To support treasury operations and provide system functionality:

  • Transactional data uploaded or entered by authorised users

  • System activity logs

  • Configuration settings and rule-based automation data

(Note: We do not access or use client financial or transactional data for any purpose other than delivering the contracted service.)

3. How We Use Your Personal Data

We use your personal information for the following purposes:

  • To provide, maintain, and improve our treasury management software

  • To manage user accounts and access permissions

  • To provide customer support and technical assistance

  • To monitor system performance and ensure platform security

  • To notify you of updates, changes, or important information regarding the Services

  • To comply with legal, regulatory, and contractual requirements

  • For internal analytics and service optimisation

We will only process your data where we have a lawful basis, such as your consent, the performance of a contract, legitimate interests, or legal obligations.

4. Sharing Your Information

We may share your personal data with:

  • Trusted third-party service providers (e.g., hosting providers, security monitoring tools)

  • Professional advisors (e.g., auditors, legal counsel)

  • Regulatory or law enforcement authorities where required by law

We never sell, rent, or trade your personal information.

All third parties are required to maintain confidentiality and comply with UK GDPR requirements.

5. International Data Transfers

If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK Government–approved adequacy regulations

  • Standard Contractual Clauses (SCCs)

  • Additional security and compliance measures where necessary

6. Data Security

We use technical and organisational measures to keep your data secure, including:

  • Encryption in transit and at rest

  • Multi-factor authentication and access controls

  • Regular penetration testing and system monitoring

  • Secure data centres with industry-standard certifications

Despite these measures, no system is completely secure. We take all reasonable steps to mitigate risks.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our Services

  • Comply with legal or regulatory requirements

  • Resolve disputes

  • Enforce agreements

Client transactional data processed through the system is stored according to agreed contractual terms.

8. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Erase your data (in certain circumstances)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO): Home

To exercise these rights, contact us at [Contact Email].

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this Policy regularly.

Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: legal@entigy.co.uk
Phone:
0207 099 0299
Address:
1st Floor, 1 Holtspur Lane, Wooburn Green, High Wycombe, Buckinghamshire, HP10 0AA